Quality & Compliance
Quality of Care & CQC Compliance
Regulated by the Care Quality Commission, we hold ourselves to the highest standards of safe, effective, caring, responsive, and well-led services.
CQC Registration
| Provider Name | Aster Homecare UK Ltd |
| Provider ID | 1-20633610286 |
| Nominated Individual | Sanjeev Srichandan |
| Registration Type | Domiciliary Care Agency |
| Address | 7 Mackenzie Street, Slough, SL1 1XQ |
| Status | ✓ Registered |
CQC Key Questions
Safe
We protect clients from abuse, harm, and avoidable risks.
Effective
Our care achieves good outcomes and promotes quality of life.
Caring
Staff treat clients with compassion, dignity, and respect.
Responsive
Services are organised to meet each person's individual needs.
Well-led
Strong leadership ensures quality, sustainability, and improvement.
Our Standards
Our Commitments to You
Quality is not a checklist — it is embedded in everything we do.
Safeguarding First
We operate robust safeguarding policies to protect every client from harm. All staff receive mandatory safeguarding training.
Trained Staff
Every member of our team undergoes a comprehensive induction and ongoing training programme, including manual handling, dementia awareness, and first aid.
Person-Centred Care
Care plans are written with the individual, not for them. We honour personal preferences, cultural needs, and individual goals.
Infection Control
We follow strict infection prevention and control procedures, including the use of appropriate PPE and regular hygiene audits.
Medication Safety
Our medication management procedures comply with NICE guidance. All medication administration is recorded and reviewed regularly.
Continuous Improvement
We welcome client and family feedback, carry out regular quality reviews, and act on any concerns promptly and transparently.
Governance
Our Policies & Procedures
We maintain a comprehensive suite of policies in line with regulatory requirements. All policies are available on request.
All policies available on request. Contact us for copies.
Legal Framework
Regulatory Framework
Aster Homecare UK Ltd is registered and regulated under the Health and Social Care Act 2008 and the Health and Social Care Act (Regulated Activities) Regulations 2014. Our registration with the Care Quality Commission (CQC) covers the provision of personal care as a regulated activity.
We comply fully with Regulation 17 — Good Governance — which requires us to maintain effective systems for assessing, monitoring, and improving the quality and safety of our services. This includes regular audits, client satisfaction surveys, staff supervision records, and incident reviews.
Our Nominated Individual, Sanjeev Srichandan, holds overall responsibility for the oversight of regulated activities, ensuring that leadership, culture, and governance consistently reflect the highest standards expected by the CQC and the people we support.
Data Protection: All personal data is processed in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We never share client data with third parties without explicit consent.
Confident in Our Standards?
View our full CQC profile or get in touch to learn more about how we deliver safe, high-quality care.